Support

Password reset functionality will be enabled when the launcher officially releases. If you lose access to your account before then, please contact support.

Username changes will be supported via the Account settings page upon the game's full release. Please choose your initial war name carefully during registration.

Two-factor authentication (2FA) will be available in Account Settings prior to the beta launch. We strongly recommend enabling it once the security portal goes live.

Submit a ban appeal via support@ironveilstudios.com with your account username and a detailed description. Appeals are reviewed within 5 business days.

The game client is currently in final network testing. Pre-downloads will open shortly before the beta begins. Stay tuned to your registered email for updates.

Full server locations and technical network requirements will be posted on the dispatch board once we officially announce the stress-test dates.

If you encounter issues with registration or layout bugs, email bugs@ironveilstudios.com with your browser details and a screenshot.

OS: Windows 10 64-bit  ·  CPU: Intel i5-6600 / AMD Ryzen 5 1600  ·  RAM: 8 GB  ·  GPU: GTX 1060 / AMD RX 580  ·  Storage: 8.4 GB SSD. See the download page for full specs.

Our intended design allows any player to be flagged for PvP outside safe zones. We are currently tuning a 30-second cooldown for unflagging. Final rules will be tested during Alpha.

Upon the launch of the Guild System, players will access a dedicated UI panel to browse alliances by name or tag. Guild warfare mechanics are slated for our second beta phase.

Current design documents state that death will result in gear durability loss and dropped resources. We aim to avoid permanent gear loss unless holding cursed loot. We will validate this heavily in testing.

The Voidrift region is planned as our primary endgame zone. Access will require completing the “Rift Seeker” campaign, projected to be available in the late stages of Beta.